‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Viral TikTok Trend.

Originally found over 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline could hardly be considered an natural focus for digital platform algorithms.

However, its rise as a viral TikTok topic has placed it at the forefront of an promotional upheaval, seeing big businesses spending big on content creators and reducing expenditure on promoting products in conventional outlets.

A Journey from Drilling to Digital

Originally produced in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers using on their skin with a residue from oil extraction. Currently, a wave of user-generated videos have documented the product’s widespread use in “practical tricks”.

It has been touted as a solution for polishing footwear or making fragrance last longer, along with a cure for noisy doorways. Users have even applied it to prevent the annoyance of snack dust adhering to hands.

Capitalising on the Conversation

Detecting the product’s new life online, strategists within the corporation enhanced the tricks by asking their own scientists to test them and providing creators with the outcome data.

Suggestions that it lessened the burn from hot food on the lips were validated. So too were ideas it could prolong perfume and rejuvenate purses. Suggestions it could brighten smiles or make eyelashes longer were debunked.

The ‘Social Listening’ Strategy

Print ads and broadcast spots would once have formed the bulk of its promotional efforts. However, this online trend has persuaded leaders to turbocharge spending on content creators.

This tracking of digital spaces to inform business strategy has been labeled “social listening”. Fernando Fernández, freshly instated, has stated the intention is to spend a full fifty percent of its huge ad budget on platform-based material.

Evolving With Audience Behavior

The company's social media lead, who is leading the online push, said the company was merely adjusting to novel methods of connecting with customers. She said participating on platforms “without killing the party” was crucial.

“How can companies join discussions credibly? This remains our core objective as brands, since the era of community gossip and discussing household products.

“We are witnessing a departure from a one-to-many model, where we would just send out ads … Now it’s many conversations, various groups. The evolution of platform algorithms means that these groups seem specialized, yet they are vast.

“If you can make sure your brand is shared by consumers, mentioned by individuals, that is how you can build trust and relevance. Content makers are key. We’re really scaling this advocacy model.”

A Revolutionary Change in Media

The approach indicates profound shifts taking place in media consumption, with Gen Z and millennial audiences allocating more attention to social media platforms than television, magazines or radio.

The transition is visible in falling revenues for broadcast and newspaper ads. Across Britain, commercial funding for major broadcasters have declined by over six hundred million pounds in real terms since 2019.

The Rise of the Creator Economy

It also reflects a blurring of media roles as large companies almost become production houses themselves, partnering with hundreds of content creators to enhance their items.

Leon Harlow said: “Obviously there’s a flow of audiences from conventional channels and they’re spending a lot more time on digital video and image apps than they are consuming linear broadcasts or printed matter.

“A lot of brands are telling us audiences believe endorsements from the creators they engage with more than they trust ads. This is a persistent pattern.”

He added firms may also cut expenditures by targeting content creators over big traditional media campaigns, which also allows them to tweak their content more easily to see what works.

Such methods are increasing. Marketing investment on digital creator partnerships is rising at quadruple the rate than total media spending. In the US, it has increased by over 100% since 2021 and is projected to reach tens of billions in 2025.

TV's Lasting Role

Despite the huge changes, executives said they believed TV advertising still had a prominent role to play, as TV channels continued to possess the influence to frame public debate.

The executive noted: “One of the highest return-on-investment media opportunities is still the Super Bowl. It's not a matter of networks declaring: ‘We are no longer pertinent.’ It concerns who commands eyeballs … I think there’s 100% a place for them.”

Thomas Williams
Thomas Williams

A gaming industry expert with over a decade of experience in slot machine technology and casino operations management.

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